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FACTORY SERVICE

DESIGNED FOR RELIABILITY

ZIPLEVEL® technology has been in use since 1995. It is designed and built to withstand the effects of impact, abrasion, humidity, temperature and sunlight. Estimated service life is from one to three decades depending on care.

Unlike conventional levels, ZIPLEVEL never needs factory calibration. Each time you press its ZERO key you've done the equivalent of factory calibration of a conventional level. ZIPLEVEL's CAL key lets you do the equivalent of calibrating the accuracy of a conventional rod.

ZIPLEVEL seldom needs service due to breakage or cord damage. ZIPLEVEL contains a proprietary hydrostatic liquid and pressurizing gas. Like the air in pneumatic tires, the proprietary pressurizing gas will diffuse out of the elastomeric cord over a period of about three years. When ZIPLEVEL needs a gas recharge or in the unlikely event that its tough Cord is cut or punctured, "Cord" will flash on its display. If your ZIPLEVEL or Compulevel has not been damaged and is flashing "Cord" it may be possible to temporarily continue use by frequently rechecking your measurements and zero reference for repeatability. If damaged or if flashing "Cord", ZIPLEVEL must be returned to the factory for service.

Our factory recharge includes replacement of the hydrostatic liquid, re-pressurizing the ZIPLEVEL; replacement of cord, reference cell, branch tube or manifold if necessary; recalibration, performance evaluation, thorough cleaning, packing in new packaging and free UPS Ground shipping within the USA and Canada. Note: We also service the Stanley Compulevel.

WARRANTY

All new ZIPLEVEL product includes a 30 day money-back guarantee* and a one year factory warranty covering defects in materials and workmanship. All service repairs and materials include a one year factory warranty. In addition, Technidea Corporation provides the following prorata warranty covering the factory recharge:

ZIPLEVEL PRO-2000 and PRO-2000B:
  • Under one year = no charge
  • 13 through 18 months = $60
  • 19 through 24 months = $120
  • Beyond 24 months = $180
  • Free UPS Ground return shipping included

ZIPLEVEL GEOTECH:
  • Under 6 months = no charge
  • 7 through 9 months = $120
  • 10 through 12 months = $180
  • Beyond 12 months = $240
  • Round-trip shipping paid for by customer

NOTE: All prices are USD.


*See FAQ for more information.